Privacy Policy

Introduction

Loretta’s Last Call (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

• Personal information you provide (name, email, phone number) when making reservations, submitting event inquiries, or contacting us.
• Payment information processed securely through our third-party payment and reservation providers.
• Usage data including IP address, browser type, pages visited, and time spent on our site, collected via Google Analytics and Google Tag Manager.
• Cookies and similar tracking technologies to improve your browsing experience.

How We Use Your Information

We use the information we collect to:

• Process and confirm your reservations and event inquiries.
• Respond to your questions and contact form submissions.
• Communicate promotional offers, upcoming events, and news (with your consent).
• Improve our website, services, and guest experience.
• Comply with legal obligations and protect our rights.

Third-Party Services

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, processing reservations, coordinating private events, and delivering communications. These providers include Tripleseat (event management), Google Analytics (site analytics), and SendGrid (email). These providers are obligated to keep your information confidential and use it only for the purposes we specify.

Text Messages

If you give us your mobile number, Loretta's Last Call may send you text messages about your inquiry or request, text you a booking link when you ask for one on our phone line, and reply to texts you send us. If you tick the box to get event and menu news by text, Loretta's Last Call also sends you recurring marketing text messages; that box is optional. Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop receiving texts, or HELP for help.

We do not share your mobile number or your text messaging consent with third parties or affiliates for their marketing purposes. Service providers that deliver our messages may process your number only to send them.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below. Massachusetts residents may have additional rights under applicable state law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Loretta’s Last Call
1 Lansdowne Street, Boston, MA 02215
Email: info@lorettaslastcall.com
Phone: (617) 421-9595